SMS Marketing-Compliant Privacy Policy and Terms & Conditions

Privacy Policy

Last Updated: June 4, 2025

At Semper Mechanical, Inc. (“we”, “our”, or “us”), accessible from https://sempermechanical.com, your privacy is one of our top priorities. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or interact with us in person or online.

1. Consent

By using our website or services, you consent to the terms outlined in this Privacy Policy.

2. Information We Collect

a. Information You Provide Directly

Name, email address, phone number, and mailing address.
Information submitted via forms, appointment bookings, account setups, or customer support interactions.

b. Information Automatically Collected

IP address, browser type, operating system, referring URLs, date/time stamps, and site interaction data.
Collected via cookies, web beacons, pixels, or similar technologies.

c. Information from Advertising Partners

Demographics, shopping history, geographic data, and interactions with marketing campaigns.

3. Use of Information

Provide, operate, and improve our website and services.
Customize and personalize user experience.
Communicate updates, send invoices, schedule appointments, and respond to inquiries.
Market our products and services through email, SMS (with your consent), and advertising.
Detect, prevent, and address fraud or security issues.

4. Disclosure of Information

We do not sell your personal information to third parties for marketing purposes. We may share your data with:

Service providers performing services on our behalf (e.g., marketing, analytics, payment processing).
Advertising partners who use cookies and tracking tools (without sharing mobile data for marketing purposes).
Legal entities if required by law, regulation, or to protect safety and enforce rights.

Note: Our service providers, including ServiceTitan and analytics tools such as Google Analytics, may collect user interaction data through tracking technologies.

5. Advertising & Analytics

We use third-party services and tools like:

Google Ads & YouTube Ads
Google Analytics
Facebook & Instagram
Simpli.fi
Microsoft Advertising
Other marketing and retargeting platforms

These platforms may use cookies, pixels, and similar tools to personalize content and track performance. For managing cookies, visit: http://www.allaboutcookies.org.

6. Your Privacy Rights

You may have the right to:

Request access to the personal data we hold about you.
Request deletion or correction of your data.
Opt out of data sharing for marketing purposes.

To exercise these rights, please contact us:

📞 (978) 291-6464
✉️ info@sempermechanical.com

7. SMS & Email Communications

When you fill out a form on our website, you may be presented with a checkbox requesting your consent to receive marketing communications via SMS and/or email. By checking this box, you provide express written consent to receive:

Appointment confirmations and reminders
Service updates and follow-ups
Promotional offers and seasonal updates

Message Frequency: Varies based on your interaction with us.

Opt-Out Instructions:

Reply HELP for help or contact us at info@sempermechanical.com.
To stop receiving text messages, reply STOP to unsubscribe.
To opt out of marketing emails, click the unsubscribe link at the bottom of any email.
By opting out, you will no longer receive messages from Semper Mechanical.

Consent is not a condition of purchase. Message and data rates may apply.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you believe your child has provided us with personal information, please contact us immediately for removal.

9. Security

We take reasonable administrative and technical precautions to safeguard your data. Sensitive information is encrypted and transmitted securely. However, no method of transmission over the Internet is 100% secure.

10. Terms and Conditions

By submitting a form on our website, you agree to the following:

You have read and agree to our Privacy Policy and Terms and Conditions.
You understand that providing your phone number and/or email address allows us to contact you regarding your inquiry, including service-related and transactional messages.
If you check the optional consent box, you agree to receive marketing communications via SMS and/or email.

Message and data rates may apply. You may opt out at any time as described above. By opting out, you will no longer receive messages from Semper Mechanical.

11. Changes to This Policy

We may update this Privacy Policy occasionally. The most recent version will always be posted on our website with the latest revision date.

12. Contact Us

Semper Mechanical, Inc.
📞 (978) 291-6464
✉️ info@sempermechanical.com
🌐 https://sempermechanical.com